Problems
What do I do if I run into problems using the site?
We hope your shopping experience with us is as easy as one… two… keep three!! But, if you do have any issues just contact us and we’ll be happy to help you out. We’ll do our darnedest to get back to you within 48hours (Monday to Friday).
Payment
How can I pay for my purchase?
No surprises here! We accept the biggies - MasterCard and Visa.
Is it safe to put my credit card details on the web site?
It sure is! Did we mention how clever we are?! Your credit card details are fully encrypted in our processing system, and are processed by a well known and trusted credit card processing company called Direct Payment Solutions. You can check out information on DPS on www.dps.co.nz.
Shipping
Check out our Shipping Policy. Additional info follows:
What is the best address to use for delivery of my purchase?
Please read this carefully: as we use couriers to deliver goods, you must use an actual physical street address (not a PO Box number!). If you provide a private address where someone may not be home during the day, you might be better to provide a work address instead. Got it?!
What do I do if my purchase doesn’t show?
Now that would suck! But never fear, just contact us with your order details and we will investigate and track the item with the courier.
Other Stuff
Where are your awesome tshirts made?
Our tshirts are proudly designed and printed in Aotearoa, and the blanks are manufactured in L.A – no dirty sweatshop action for us!
Do you charge taxes?
We’d love to not charge taxes but unfortunately we have to! New Zealand Goods and Services Tax (GST) is included in all prices given (12.5%).
Do you give my details to any other people?
Your details are safe with us! Check out our Privacy Policy.
What currency will I be charged in?
We want to make this site as simple as possible, so all transactions will be charged in New Zealand dollars. Check out this currency converter to convert NZ$ in to your currency. This will give you an approximate value.